Information Displayed Based on Specified Commercial Transaction Act
This page discloses the information required under Japan's Specified Commercial Transaction Act for the online services provided by Felo Incorporated.
Seller information
- Name of the Seller
- Ｆｅｌｏ株式会社
- Location
- 1-5-1 Marunouchi, Chiyoda-ku, Tokyo
- Phone Number
- 03-3527-2828Reception hours: 10:00-18:00 (excluding weekends & holidays)
- Email Address
- [email protected]
- Person Responsible for Operation
- Tatsuya Kanada
Price and payments
- Purchase Price
- Varies from JPY 2,198 depending on the plan
- Accepted Payment Methods
- Credit Card
- Settlement Period
- Immediate processing for credit card payments
- Additional Costs
- None
- Delivery Time
- Immediate
- Refund Policy
- Refunds are handled in accordance with the refund policies of the store where you purchased — the Apple App Store or Google Play. Refund requests should be submitted through that store, and it makes the final decision. If you run into any issue with a purchase, we are happy to help — contact us at [email protected].
Operating environment
- Operating Environment
- iPhone: iOS 15.0 or later; iPad: iPadOS 15.0 or later; iPod touch: iOS 15.0 or later; Mac: macOS 12.0 or later and a Mac with Apple M1 chip or later; Apple Vision: visionOS 1.0 or later; Android 10 or above
